Frequently Asked Questions
Everything you need to know about shopping with RBD Outlet
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for fashion items?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
Are the products at RBD Outlet authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from reputable brands and licensed distributors.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide. Since sizing can vary between brands, we recommend checking the specific measurements provided to ensure the perfect fit.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer worldwide shipping in the near future.